Writing Portfolio
Layla Landrum avatar image
Layla Landrum
Writing Portfolio

Writing Portfolio

My published writing.

Gillette Stadium Web Page: MBTA Internship


Background

Riders were confused & frustrated with the MBTA website because information across the website's pages was inconsistent regarding how to get to Gillette Stadium--and there are multiple ways to get there. To address these issues, I audited the MBTA website, learned about riders' experiences when the website & mTicket, and interviewed stakeholders in order to rewrite the Gillette Stadium page to give riders clear information on the following:

  1. The different ways riders can access Gillette Stadium using public transportation

  2. When, how, and where riders can purchase tickets for event trains

  3. What riders need to know the day of their event

Articles: TuftsNow


#OurTufts Profile Series: @TuftsUniversity on Instagram


Poetry: Tufts Observer Publications